{"id":7620,"date":"2026-01-26T16:43:19","date_gmt":"2026-01-26T16:43:19","guid":{"rendered":"https:\/\/groupesynapse.ca\/?p=7620"},"modified":"2026-04-13T12:56:51","modified_gmt":"2026-04-13T12:56:51","slug":"groupe-synapse-celebrates-30-years-of-excellence-in-promotional-solutions-in-quebec-copy","status":"publish","type":"post","link":"https:\/\/groupesynapse.ca\/fr\/groupe-synapse-celebrates-30-years-of-excellence-in-promotional-solutions-in-quebec-copy\/","title":{"rendered":"Notre \u00e9quipe : les visages derri\u00e8re Groupe Synapse"},"content":{"rendered":"
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Groupe Synapse<\/strong> repose sur des valeurs fortes telles que l\u2019esprit de famille, l\u2019authenticit\u00e9, la qualit\u00e9 du service et l\u2019approche client. Port\u00e9e par l\u2019engagement d\u2019une \u00e9quipe passionn\u00e9e et d\u00e9vou\u00e9e, l\u2019entreprise se distingue par sa flexibilit\u00e9, sa capacit\u00e9 d\u2019adaptation et le respect des \u00e9ch\u00e9anciers, des qualit\u00e9s qui contribuent \u00e0 son succ\u00e8s. Nous vous invitons \u00e0 d\u00e9couvrir les visages et les r\u00f4les derri\u00e8re le nom Groupe Synapse.<\/p>\n

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Direction<\/h3>\n

Benjamin Bourassa - Pr\u00e9sident<\/strong><\/p>\n

Benjamin supervise l\u2019\u00e9quipe de vente, maintient les relations avec les diff\u00e9rentes parties prenantes et participe activement au service client. Il veille \u00e0 garder l\u2019\u00e9quipe align\u00e9e sur les objectifs et la vision de l\u2019entreprise.<\/p>\n

Bruno Bourassa - Vice-pr\u00e9sident\/Directeur des op\u00e9rations<\/strong><\/p>\n

Bruno veille \u00e0 la qualit\u00e9 de tous les punchs de broderie qui passent entre ses mains et s\u2019assure que les d\u00e9partements de broderie, de transfert et de s\u00e9rigraphie fonctionnent de mani\u00e8re optimale. Son expertise assure des standards de qualit\u00e9 \u00e9lev\u00e9s \u00e0 chaque \u00e9tape de production.<\/p>\n

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Administration<\/h3>\n

Annie Lapointe \u2013 Coordonnatrice de production\/Achats<\/strong><\/p>\n

Au c\u0153ur des op\u00e9rations, Annie assure la gestion des commandes aupr\u00e8s de nos fournisseurs et assure le suivi au quotidien. Elle supervise \u00e9galement la production, veillant \u00e0 ce que les c\u00e9dules et d\u00e9lais soient respect\u00e9s, ce qui augmente la fluidit\u00e9 des op\u00e9rations.<\/p>\n

Michael Valcenat - Programmation, Support technique et gestion des syst\u00e8mes informatiques<\/strong><\/p>\n

Responsable de la programmation interne de l\u2019entreprise, il s\u2019assure que notre site web, notre CRM et ERP fonctionnent parfaitement au quotidien. Il effectue les mises \u00e0 jour et supervise le maintien des sites web de nos boutiques personnalis\u00e9es, contribuant \u00e0 la stabilit\u00e9 de nos services informatiques.<\/p>\n

Lauriane Fr\u00e9chette - Gestionnaire de plateformes web<\/strong><\/p>\n

Lauriane g\u00e8re nos boutiques en ligne et coordonne les \u00e9changes avec les fournisseurs d\u2019articles promotionnels. Elle veille aussi \u00e0 la gestion des commandes de transferts en sous-traitance, assurant une exp\u00e9rience fluide et efficace pour nos clients.<\/p>\n

Andr\u00e9ane Robert - Designer Graphique<\/strong><\/p>\n

Andr\u00e9ane prend en charge tous les projets graphiques qui passent entre ses mains, qu\u2019il s\u2019agisse de visuels pour les clients, de banni\u00e8res ou de publications sur les r\u00e9seaux sociaux. Sa cr\u00e9ativit\u00e9 et sa polyvalence soutiennent l\u2019image de marque de Groupe Synapse.<\/p>\n

Fran\u00e7ois - Comptable<\/strong><\/p>\n

Fran\u00e7ois s\u2019occupe de toute la comptabilit\u00e9 de l\u2019entreprise, du traitement des factures et de la gestion des comptes clients. Il maintient un suivi constant des paiements des fournisseurs et des clients contribuant \u00e0 la saine gestion financi\u00e8re de l\u2019entreprise.<\/p>\n

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Ventes et service client<\/h3>\n

Guylaine Brassard - R\u00e9ceptionniste<\/strong><\/p>\n

Premier point de contact, Guylaine accueille les clients et g\u00e8re les paiements, les r\u00e9cup\u00e9rations de commandes et les retours. Elle assure la gestion des appels avec courtoisie.<\/p>\n

Nancy Larocque - Conseill\u00e8re aux ventes<\/strong><\/p>\n

Nancy s\u2019occupe de la vente corporative et du service \u00e0 la client\u00e8le. Que ce soit par t\u00e9l\u00e9phone, par courriel ou en magasin, elle accompagne et r\u00e9pond aux besoins des clients avec efficacit\u00e9 et professionnalisme.<\/p>\n

Elody Bourassa - Conseill\u00e8re aux ventes\/Coordonnatrice marketing<\/strong><\/p>\n

Elody soutient la vente et le service \u00e0 la client\u00e8le sur l\u2019ensemble des canaux. Elle coordonne \u00e9galement les activit\u00e9s marketing de l\u2019entreprise sur les r\u00e9seaux sociaux, contribuant activement \u00e0 la visibilit\u00e9 de Groupe Synapse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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L\u2019\u00e9quipe de production<\/h3>

Chaque commande passe entre plusieurs mains afin d\u2019assurer une qualit\u00e9 impeccable du produit et du service rendu.<\/p>

Linda Brodeur - Pr\u00e9pos\u00e9e R\u00e9ception<\/strong><\/p>

Linda v\u00e9rifie les quantit\u00e9s re\u00e7ues, effectue le tri des commandes et s\u2019assure de la conformit\u00e9 entre les bons de livraison et les bons de commande. Elle signale rapidement toute anomalie.<\/p>

Jason Massey - Pr\u00e9pos\u00e9 R\u00e9ception<\/strong><\/p>

Jason s\u2019occupe du d\u00e9ballage et du tri des commandes re\u00e7ues, veillant \u00e0 leur conformit\u00e9 avant leur int\u00e9gration au processus de production.<\/p>

Amy Eaton - Commis d\u2019entrep\u00f4t<\/strong><\/p>

Amy s\u2019occupe de la r\u00e9ception et du tri de la marchandise li\u00e9e aux boutiques corporatives. Elle collabore \u00e9troitement avec la production pour assurer une coordination efficace.<\/p>

Sarah Ladouceur - Op\u00e9ratrice de machine<\/strong><\/p>

Sarah assure le fonctionnement quotidien des machines de broderie. Elle analyse les commandes, v\u00e9rifie la documentation et supervise les r\u00e9sultats afin de maintenir un haut niveau de qualit\u00e9.<\/p>

Anthony Sarmanoukian-Ladouceur - Op\u00e9rateur de machine<\/strong><\/p>

Anthony op\u00e8re les machines de transfert \u00e0 chaud et de broderie selon les besoins. Il veille au bon d\u00e9roulement de la production et au respect des standards de qualit\u00e9.<\/p>

Samuel Cyr - Op\u00e9rateur de machine<\/strong><\/p>

Samuel op\u00e8re les machines de transfert \u00e0 chaud et s\u2019assure que les transferts correspondent aux bonnes commandes, en respectant les dimensions et les sp\u00e9cifications requises.<\/p>

Julie Gougeon - Pr\u00e9pos\u00e9e exp\u00e9dition<\/strong><\/p>

Julie veille au nettoyage, \u00e0 l\u2019emballage et \u00e0 la v\u00e9rification finale des v\u00eatements avant l\u2019exp\u00e9dition. Elle g\u00e8re \u00e9galement les envois de colis, assurant l\u2019exactitude et la qualit\u00e9 des commandes livr\u00e9es.<\/p>

Ga\u00e9tan Ladouceur - Livreur<\/strong><\/p>

Ga\u00e9tan assure les livraisons chez les clients et les fournisseurs, ainsi que le transport de la marchandise et des \u00e9chantillons, contribuant \u00e0 la fiabilit\u00e9 de notre service.<\/p>

La communication interne est au c\u0153ur de notre fonctionnement et fait partie int\u00e9grante de nos habitudes de travail. En tant que PME, elle relie \u00e9troitement nos d\u00e9partements et soutient le bon d\u00e9roulement des op\u00e9rations. Chaque jour, nos employ\u00e9s de production \u00e9changent avec les \u00e9quipes des achats et des commandes pour assurer un suivi pr\u00e9cis et conna\u00eetre l\u2019avancement de la cha\u00eene de production. Cette rigueur et cette discipline dans nos \u00e9changes quotidiens t\u00e9moignent du professionnalisme de nos \u00e9quipes, de l\u2019exp\u00e9rience collective et de l\u2019engagement constant de chacun envers nos clients.<\/p>

Pour en savoir plus sur l\u2019histoire de Groupe Synapse, visitez notre blogue \"30 ans d'excellence\" <\/strong>et suivez-nous sur les r\u00e9seaux sociaux pour plus de contenu!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Groupe Synapse is built on strong values such as a family spirit, authenticity, service quality, and a client-focused approach. Driven by the commitment of a passionate and dedicated team, the company stands out for its flexibility, adaptability, and respect for deadlines\u2014qualities that contribute to its continued success. We invite you to discover the people and […]<\/p>\n","protected":false},"author":2,"featured_media":7877,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[35],"tags":[],"class_list":["post-7620","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\nGroupe Synapse C\u00e9l\u00e8bre 30 Ans d'Excellence au Qu\u00e9bec<\/title>\n<meta name=\"description\" content=\"Entreprise familiale qu\u00e9b\u00e9coise depuis 1995. Production 100% locale, int\u00e9gration verticale compl\u00e8te et expertise multi-sectorielle. D\u00e9couvrez comment Groupe Synapse r\u00e9volutionne les solutions promotionnelles depuis 3 d\u00e9cennies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/groupesynapse.ca\/fr\/groupe-synapse-celebrates-30-years-of-excellence-in-promotional-solutions-in-quebec-copy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Team: The Faces Behind Groupe Synapse\" \/>\n<meta property=\"og:description\" content=\"Entreprise familiale qu\u00e9b\u00e9coise depuis 1995. Production 100% locale, int\u00e9gration verticale compl\u00e8te et expertise multi-sectorielle. 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